At Chatever, we strive to provide you with exceptional service and satisfaction. However, we understand that circumstances may arise where you need to request a refund. We have designed our refund policy to be fair and transparent for all users.
We offer a 14-day refund window from the date of purchase for all our subscription plans. If you are not satisfied with our service for any reason within this period, you are entitled to a full refund, no questions asked.
For users who opt for our ‘Pay As You Go’ pricing option, refunds will be subject to the following conditions:
Usage Deduction: With the ‘Pay As You Go’ pricing, any charges incurred for actual usage during the 14-day refund period will not be refunded. These charges are non-refundable and will be deducted from the refund amount. Please note that usage charges include any interactions or services utilized during the refund period,
To request a refund, please contact our customer support team at [email protected] within the 14-day refund period. Please provide your account details and the reason for the refund request. Our team will process your request promptly and ensure a hassle-free experience.
Refunds will be processed within 5-7 business days from the date of approval. The refunded amount will be credited back to the original payment method used for the purchase.
If you have any questions or concerns regarding our refund policy, feel free to reach out to our customer support team at [email protected]. We are here to assist you and ensure your satisfaction with our services.
Thank you for choosing Chatever. We appreciate your trust and look forward to serving you.